Peter is President of Peter J. Betts & Associates, Inc., a firm offering innovative strategies to hospital boards and executive leadership, with an emphasis on interim and turnaround management.
For 20 years Peter was President/Chief Executive Officer at East Jefferson General Hospital, a two hospital service district system with a flagship 475-bed general acute care hospital, with 25 satellite and clinic locations, and a managed 50-bed rural facility with 25 satellite and clinic locations. The hospital was the first service district hospital in the State to create joint ventures with physicians, the first nursing Magnet hospital in the State, and the employer of choice with employee satisfaction at the 99th percentile. While at East Jefferson General Hospital, Peter:
- Achieved a $12M turnaround in six months.
- Reengineered the revenue cycle to add $57M to the bottom line over 5 years.
- Led state-wide effort of large service district hospitals which achieved $208M in intergovernmental transfer funds coming to the hospitals and the State.
- Grew market share 19 consecutive years to 55%.
- Co-owned an HMO and a PPO which generated over $100M in revenues to the Hospital.
- Created and sustained a customer service culture, which was the first in the world recognized by Disney.
- Created a Wellness Center for seniors.
- Created the first and largest senior membership program in the region.
- Created accredited freestanding Family Medicine Residency Program and supported medicine and surgery residency programs.
- Established an IPA of 160 specialty physicians and a PHO of 450 physicians.
- Integrated physicians into decision-making resulting in a clinical vision and clinical goals being incorporated into the strategic plan.
Representative examples of Peter’s engagement experience include:
- Provided interim/turnaround management for hospitals, including closure, bankruptcy, defeated a “hostile takeover effort”, merger and sale.
- Assumed interim CEO responsibilities for institutions with less than one day cash on hand; met payroll and, following successful bankruptcy, they emerged and continue to serve the community.
- Improved bottom line performance through expense management, revenue enhancement, reduced length of stay / improved case mix index, recruited physicians even during bankruptcy proceedings, implemented clinical pathways, created hospitalist programs and successful union negotiations.
- Developed innovative Quality Improvement and Peer Review Plans.
- Developed trust and confidence of elected and appointed governmental officials, Boards, medical staffs and employees.
- Consolidated a for-profit hospital into a faith-based hospital with no disruption of service.
- Completed a physician network expansion opportunity assessment and strategy for practice acquisition.
- Revised Hospital and Medical Staff Bylaws and reorganized a 9 entity, 5 Board health system into a 5 entity, one Board structure.
- Master of Hospital Administration, Medical College of Virginia, Virginia Commonwealth University, Richmond, VA
- Bachelor of Arts, History and English, Albright College, Reading, PA
- Life Fellow, American College of Health Care Executives
- Member, Turnaround Management Association
- Member, American Bankruptcy Institute
- Multiple Board memberships in professional, governmental and civic organizations
- Betts, Peter J.; “Distress Signals”, Trustee, March, 2012.
- Betts, Peter J.; “Is there a Turnaround in Your Hospital’s Future?” Trustee, March, 2007.
- Betts, Peter J. and Hanson, Timothy H.; “Redesigning the Revenue Cycle”, Healthcare Executive, American College of Healthcare Executives, July/August 2005.
- Betts, Peter J. and Hanson, Timothy H.; “Redesigning the Revenue Cycle for Dramatic Improvement”, Chief Executive Officer, American College of Healthcare Executives, Winter 2004, Volume 9, Issue 1.
- Betts, Peter J.; “Winning over the Medical Staff”, Health Forum Journal, March/April 2002.
- Betts, Peter J.; “Strategic Planning: Trick or Treat?” Trustee, 51:1. January 1998.
- Betts, Peter J. and Neil Baum, M.D.; “Borrowing the Disney Magic”, Healthcare Forum Journal, January/February 1992.
Can Peter J. Betts and Associates help your hospital? The easiest way to find out is with an assessment of your facility, board and management. The sooner trouble is identified, the easier it is to fix and with the least amount of expense and disruption to your primary purpose – providing quality care. Call Peter J. Betts at 941-358-6131 or send an email to email@example.com.